Return & Refund Policy
Return & Refund Policy
We want customers to be satisfied with their purchase. Eligible purchases may be returned within 15 calendar days of delivery.
15-Day Free Returns
Eligible returns within 15 days of delivery include free return shipping. Contact us before sending an item back so we can provide return instructions.
Return Conditions
Returned products should be in reasonable condition and include the original accessories, cables, microphones, documentation, and packaging when reasonably available. Products that are damaged through misuse, abuse, unauthorized modification, or other customer-caused damage may not qualify for a full refund.
Defective, Damaged, or Incorrect Items
If your item arrives damaged, defective, or different from what you ordered, contact us as soon as possible. We may request photos or other information to help resolve the issue.
Refunds
After an eligible return is received and inspected, the approved refund is generally issued to the original payment method. Your bank or payment provider may require additional time to post the refund.
Non-Returnable Services
Digital services, activated service plans, VIP subscriptions, and other services that have already been provided or activated may be subject to separate terms disclosed at purchase.
How to Start a Return
Contact customer service with your order number, the item you want to return, and the reason for the return.
InAndOn International
2940 Johnson Ferry Road
Marietta, Georgia 30062
United States
(470) 713-5657
operations.inandon@gmail.com